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How We Keep Your Account and Payment Information Secure

Q: How do I request that pesona77 remove a specific piece of my data?

Email privacy@pesona77.best with your account username and the data you want removed. We'll verify your identity and respond within seven working days. Some data (e.g. transaction records) cannot be deleted due to regulatory requirements.

When you open an account with pesona77, your personal details and deposit history stay encrypted and private.

Encrypted account securityDANA, OVO, GoPay, QRIS protectedWithdrawal verification

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Data Collection and Storage Standards

pesona77 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Your account begins the moment you provide your phone number, email and identity details. We store this information on secure servers to process your deposits and withdrawals, verify your identity when you request payouts, and comply with payment regulations in Indonesia where local law permits. We

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do not sell or share your personal data with third parties outside pesona77, except where required by law or to process your transaction through payment partners like DANA, OVO, GoPay and QRIS. Cookies on your device help us remember your login session and game preferences; you
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can disable them in your browser settings, though some features may not work as expected. Your data is retained for as long as your account remains active, plus seven years after closure for regulatory and dispute-resolution purposes.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

REACH OUR TEAM

How to Contact Us About Your Privacy

Your privacy questions matter. We've set up multiple ways to reach us so you can request account access, ask about data deletion, or report a security…

HOW WE PROTECT YOU

Security, Cookies and Account Control

pesona77 uses industry-standard encryption (SSL/TLS) on all connections so your login credentials and payment details stay private when you're on any device.

SSL Encryption

Every login, deposit via DANA, OVO, GoPay or QRIS, and withdrawal request is encrypted end-to-end so interceptors cannot read your data.

Two-Factor Authentication

Enable 2FA in Account Settings to add a verification code step when you log in. This stops unauthorised access even if your password is guessed.

Transaction Audit Trail

Every deposit, withdrawal and game round is logged with timestamps and payment method. Download your full history from Account > Statements anytime.

Cookie Management

Functional cookies keep you logged in and remember game settings for 30 days. No tracking cookies. Adjust cookie consent in your browser or account settings.

Data Deletion Rights

Request permanent account closure and data deletion through Account > Privacy. Non-transaction data is erased within 30 days; compliance records kept for seven years.

Privacy Officer Contact

Our privacy team reviews all access and deletion requests. Escalations go to [email protected] with a response within seven working days guaranteed.

Privacy Policy FAQs

Real questions from players in Bandung, Medan and across Indonesia. Get quick answers about what we do with your data, how to request changes, and what happens if you close your account.

We collect your phone number, email, full name, date of birth and identity card number. Your bank details or DANA, OVO, GoPay and QRIS handle are added only when you make your first deposit. All details are encrypted and stored securely; we do not share them outside pesona77.

Non-transaction data (email, phone, account settings) is deleted within 30 days of closure. Payment records, betting history and identity verification documents are kept for seven years to comply with Indonesian financial regulations and fraud prevention.

Yes. Go to Account > Privacy & Security and select 'Download My Data'. You'll receive a file with your profile, deposits, withdrawals, game rounds and any communications we have on file, usually within one working day.

No. We never sell, rent or lease your personal data to marketing agencies or third-party advertisers. We share payment details only with DANA, OVO, GoPay and QRIS partners to process your transactions where local law permits.

Your account stays active indefinitely; inactivity does not close it. Cookies and session data expire after 30 days, so you'll need to log in again. Your personal data remains stored and protected until you request closure.

Email [email protected] with your account username and the data you want removed. We'll verify your identity and respond within seven working days. Some data (e.g. transaction records) cannot be deleted due to regulatory requirements.

Your bank or e-wallet details are encrypted in our system and sent securely to the payment partner for processing. We do not store your full account or card number; only a reference token so future withdrawals are faster and safer.

How We Keep Your Account and Payment Information Secure

How to Contact Us About Your Privacy

Security, Cookies and Account Control

SSL Encryption

Two-Factor Authentication

Transaction Audit Trail

Cookie Management

Data Deletion Rights

Privacy Officer Contact

Privacy Policy FAQs

01 What personal data does pesona77 ask for when I open an account?

02 How long do you keep my data after I close my account?

03 Can I download a copy of all my account data?

04 Does pesona77 sell my personal information to advertisers?

05 What happens to my account if I don't log in for a long time?

06 How do I request that pesona77 remove a specific piece of my data?

07 Is my withdrawal information safe when I use DANA, OVO, GoPay or QRIS?

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